Question 1

WHAT IS AN ESCAPE ROOM?

Accepted Answer

An escape room is a live, interactive adventure where you and your team are placed inside a themed room and must work together to solve puzzles, uncover hidden clues, and complete your mission before time runs out!

At The Ocala Escape, you’ll explore immersive environments filled with hands-on challenges, secret compartments, clever riddles, and surprises around every corner. Communication, teamwork, and a little creativity are the keys to success.

Whether you’re escaping a mysterious cabin, uncovering enchanted secrets, or racing against the clock, every game is designed to make you think, laugh, and feel like you’ve stepped into a real-life adventure movie.

Question 2

WHO CAN PLAY THIS GAME?

Accepted Answer

Escape rooms are a fun experience for families, friends, coworkers, and adventurers of all ages!

Children 5 and under play free of charge.
Children 4 and under must be held or remain in a stroller during the game due to safety and liability requirements.
Children 13 years of age and younger must be accompanied by an adult inside the room at all times.

Our experiences are designed to be exciting, interactive, and safe — making them a great option for family outings, birthdays, team building, and unforgettable memories together.

Question 3

HOW MUCH ARE TICKETS?

Accepted Answer

$34 per player for teams of 6–8 participants
$36 per player for teams of 3–5 participants
$38 per player for teams of 2 participants

As "The Basement" is a 75 minute experience, the cost is $40 per player and is not eligible for the tiered pricing system above.

Please note that our pricing is tiered based on group size, so if players are paying separately, individual totals may vary.

Question 4

I'D LIKE TO MAKE A RESERVATION. WHAT'S YOUR AVAILABILITY?

Accepted Answer

Availability can be viewed and reservations can be made directly through our online booking system at the link below:

BOOK NOW

Our live calendar shows real-time availability, making it easy to choose the date and time that works best for your group.

Question 5

WILL WE BE IN THE ROOM WITH PEOPLE WE DON'T KNOW?

Accepted Answer

No — you will never be placed with strangers.

At The Ocala Escape, all games are private experiences, meaning only your group will be inside the room during your adventure. Whether you’re visiting with family, friends, or coworkers, your experience is exclusively yours.

This allows your team to fully immerse yourselves, communicate freely, and enjoy the adventure together — no awkward pairings, just pure fun.

Question 6

HOW MANY PEOPLE CAN BE IN A GROUP?

Accepted Answer

Each adventure at The Ocala Escape has a different maximum occupancy:

Mr. Elegoo’s Enchanted Emporium — up to 8 players
Cabin in the Woods — up to 6 players
The Basement — up to 4 players

If your group has more than 8 participants, we recommend reserving multiple scenarios so everyone can enjoy the experience comfortably.

Question 7

IS THERE AN AGE LIMIT?

Accepted Answer

Everyone is welcome to play at The Ocala Escape! While our games are generally best suited for teens and adults, families are absolutely welcome and many younger players have a great time participating.
To ensure safety and an enjoyable experience for all guests:

Children 5 and under play free of charge.
Children 4 and under must be held or remain in a stroller during the game due to safety and liability requirements.
Children 13 years of age and younger must be accompanied by an adult inside the room at all times.

Some rooms may include sound effects, lighting changes, or themes that are more exciting for older children, so we recommend parental discretion when booking.

Question 8

DO I NEED A RESERVATION? DO YOU ACCEPT WALK-INS?

Accepted Answer

While we do our best to accommodate walk-ins, availability cannot be guaranteed without a reservation.

During the week, The Ocala Escape operates by reservation only, so we strongly recommend booking in advance to secure your preferred date and time.

To view real-time availability, and make a reservation, click the link below:

BOOK NOW

Question 9

HOW DIFFICULT IS THE GAME?

Accepted Answer

Our escape rooms are designed to be challenging, fun, and achievable for all experience levels.

Each game offers a balanced mix of logic puzzles, hands-on challenges, and discovery-based clues — making them great for both first-time players and seasoned escape room enthusiasts.

If your team ever gets stuck, our game masters are always available to provide helpful hints to keep the experience moving and fun — never frustrating.

Whether you’re brand new or looking for a serious challenge, we’ll make sure your adventure is exciting from start to finish.

Question 10

WHAT IF I'M NOT SURE HOW MANY PLAYERS WILL BE COMING?

Accepted Answer

No problem at all!

You can reserve your game with as few as 2 players, and the rest of your group can pay upon arrival.

Because all of our games are private experiences, once the initial two tickets are purchased, the game will automatically appear as sold out, securing the room exclusively for your group.

Please note that our pricing is tiered based on group size, so if players are paying separately, individual totals may vary.

Question 11

WHEN SHOULD I ARRIVE?

Accepted Answer

Please arrive 10–15 minutes before your scheduled game time.

This allows time for check-in, waivers, a quick briefing, and getting your team ready to begin your adventure on time.

Late arrivals may result in reduced game time, as games must start promptly to stay on schedule for other bookings.

Question 12

IS SPECIAL ATTIRE REQUIRED?

Accepted Answer

No special attire is required — just come ready to have fun!

We recommend wearing comfortable clothing and closed-toe shoes, as you may be moving around, bending, or searching for clues during your adventure.

High heels, flip-flops, or restrictive clothing aren’t recommended, but there’s no need for costumes or athletic gear — just dress comfortably and you’ll be good to go!

Question 13

ARE WE REALLY LOCKED IN?

Accepted Answer

No — you are never actually locked inside the room.

For safety reasons, all escape rooms at The Ocala Escape can be exited at any time. Your game master is always monitoring your experience, and emergency exits are clearly marked.

The “locked in” part is all part of the story — the adventure feels real, but your safety always comes first.

Question 14

WHAT IF WE CAN NOT MAKE OUR RESERVATION?

Accepted Answer

We get it — sometimes life happens!

Here’s how changes work with your booking at The Ocala Escape:

All bookings are non-refundable within 72 hours of your scheduled time. Cancellations made more than 72 hours in advance will receive a refund minus a 5% or $5 processing fee (whichever is greater).
Reservations may be rescheduled at no cost with at least 24 hours’ notice. Rescheduling within 24 hours is not permitted unless approved, in which case a $25 rescheduling fee will apply.
Same-day cancellations are not allowed. 
Because we reserve your room just for your group, refunds are only issued if these notice requirements are met.

If you need help rescheduling or canceling, please contact us as soon as you can — we’re happy to assist!

Question 15

DO I NEED TO SIGN A WAIVER?

Accepted Answer

Yes. All participants are required to sign a waiver before playing.

For guests under 18 years of age, a parent or legal guardian must complete the waiver on their behalf.

Waivers can be completed online before arrival or in person at check-in, but we highly recommend completing them ahead of time to help your game start on time.

Question 16

WHAT IF EVERYONE WANTS TO PAY SEPARATELY?

Accepted Answer

No problem at all!

You can reserve the game by purchasing tickets for at least 2 players to secure your time slot. The remaining players may pay upon arrival.

Since all of our games are private experiences, the game will automatically appear as sold out once the initial tickets are purchased — ensuring your group’s spot is fully reserved.

Please note that our pricing is tiered based on group size, so if players are paying separately, individual totals may vary. If everyone would like to pay the same amount per person, we recommend purchasing all tickets during the initial reservation. Otherwise, the first 2 players will fall into a higher pricing tier until additional players are added to the booking (upon arrival), at which point the overpayment from the initial 2 tickets will be credited toward the remaining balance for the additional players.

FREQUENTLY ASKED QUESTIONS

WHAT IS AN ESCAPE ROOM?

WHO CAN PLAY THIS GAME?

HOW MUCH ARE TICKETS?

I'D LIKE TO MAKE A RESERVATION. WHAT'S YOUR AVAILABILITY?

WILL WE BE IN THE ROOM WITH PEOPLE WE DON'T KNOW?

HOW MANY PEOPLE CAN BE IN A GROUP?

IS THERE AN AGE LIMIT?

DO I NEED A RESERVATION? DO YOU ACCEPT WALK-INS?

HOW DIFFICULT IS THE GAME?

WHAT IF I'M NOT SURE HOW MANY PLAYERS WILL BE COMING?

WHEN SHOULD I ARRIVE?

IS SPECIAL ATTIRE REQUIRED?

ARE WE REALLY LOCKED IN?

WHAT IF WE CAN NOT MAKE OUR RESERVATION?

DO I NEED TO SIGN A WAIVER?

WHAT IF EVERYONE WANTS TO PAY SEPARATELY?